
Grand Bank & Trust of Florida is committed to providing the highest level of security
and privacy in the collection and use of information about our banking
customers, as well as that of all visitors to our web site.
The bank's policies regarding collecting, using, sharing, accuracy, and
safeguarding customer information are as follows:
Respect of Right to Privacy
Grand Bank & Trust of Florida acknowledges and respects the privacy and
confidentiality of customer information. We want to assure our customers that
information communicated electronically through our web site is as secure as
information received through more traditional bank delivery channels.
Collection and Use of Customer Information
The collection of information online is designed to protect access to your
accounts and to assist the bank in providing you with the products and
services that are of value to you. All information collected and stored by the
bank is used for specific business purposes. Specifically, it is used to protect
and maintain your accounts and transactions, to comply with state and federal
banking regulations, and to help the bank better understand your financial
needs in order to design or improve our products and services.
Information may also be obtained from "cookies". A "cookie" is a small file
placed on your hard drive by our web site server that is retrieved the next time
you enter our web site. The "cookie" is used to help us serve you better by
recognizing you as a customer and to automate your online experience. For
example, "cookies" are used to store your preferences for certain kinds of
information or to store account information so that you do not have to input it
every time you visit our site. "Cookies" cannot be used to reveal anything that
you have not already explicitly revealed. They cannot read your hard drive, get
your e-mail address, or steal personal information about you. If you do not wish
to receive "cookies", you can set your browser to alert you of a "cookie" being
offered, or to reject all "cookies".
Safeguarding Customer Information
Grand Bank & Trust of Florida has established security standards and procedures to
help protect customer information from unauthorized access. Customer
information is protected from unauthorized access to the bank by a password
chosen by the customer. Thus, customer information is only accessible to
those who know the customer's user identification and password. User
identification and passwords provide audit trails to further safeguard the privacy
of customer information.
Customer information is protected from being altered while in transmission to
the bank by encryption technology known as Secure Sockets Layer (SSL).
SSL manipulates the data into a format unreadable to humans as it leaves the
customer's workstation. Furthermore, the data in transit is split up into packets
that travel separately and are not reorganized until they filter through the bank's
router. If the encryption code is broken at an unauthorized computer, that
computer will only receive incomplete random packets, which would be out of
context with the whole data.
Customer information is protected while in the bank by limiting its access to
only authorized employees, who are trained in the proper handling of that
information. These employees have been instructed to maintain the
information's confidentiality. To ensure that the confidentiality policy is
understood, it is incorporated into the Employee Handbook. Failure of an
employee to comply with the privacy policy is subject to disciplinary action.
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